Concierge
Questions guests ask the desk
Short answers first, longer ones where needed. If your question is not here, the contact page is one click away.
Ask the desk18+ (21+ in some states). No purchase necessary.Arriving
Registration and welcome gifts
Which house should I register with first?
Mega Bonanza, the host favorite: a 1x playthrough, 50 free Sweepstakes Coins and the fastest delivery. If you are 21 or over and want the most generous welcome and widest floor, Stake.us.
How many houses can I join?
As many as you wish. Each offers its own welcome gift, so many guests keep two or three accounts and collect the daily bonuses at each.
Do I need a card to register?
No. Registration asks for name, date of birth, email and state. Payment details are only requested if you choose to buy Gold Coins.
My welcome gift has not arrived.
Usually the email or phone confirmation is still pending. Check your spam folder, then the house’s bonus or rewards section.
On the floor
Coins, games and limits
Which coin should I play with?
Sweepstakes Coins if a prize is the aim. Gold Coins for enjoyment only. Every game has a switch between the two.
Can I lose real money?
Only money you choose to spend on Gold Coin bundles. The gift costs nothing, and you cannot owe a sweepstakes casino anything.
Can I set a spending limit?
Most houses let you cap daily or weekly purchases in the account settings. Our play well page explains how.
Which houses have live dealers?
Stake.us, Modo.us and RealPrize among others. Slot focused houses such as LuckyLand do not.
Prizes
Delivery and payment
How long does delivery take?
Between seven hours and three days in our tests. The fast delivery page lists all eighteen by speed.
What is the minimum to redeem?
Usually 50 Sweepstakes Coins. Chumba, LuckyLand and ThrillCoins ask for 100. Fortune Coins uses its own currency with a 1,200 Fortune Coin minimum.
Why does the house want my ID?
Sweepstakes law requires the house to confirm you are an adult in a welcome state before delivering a prize. It was a one time check at every house we tested.
Can prizes be delivered as gift cards?
Yes, most houses offer gift cards as well as bank transfer. Gift cards often arrive sooner.
This site
Who we are and how we work
Do houses pay for their place?
No. We do not earn affiliate commissions, our links carry no tracking code and no house pays for its place. The site is funded by its owner, OMD AS.
How often are reviews updated?
Every house is revisited at the start of each month. The date is in the footer.
I found a mistake. What now?
Tell the desk through the contact page. We check every report and correct the page if we were wrong.